Corporate

Do you know what the single most remembered element of
your first meeting is?
Eye contact ranks number one.

International

Do you know that there are common American phrases that mean something else to our international colleagues?
Misunderstood communications is a major contributor to lost business deals in the
international arena.

Social Teas

Do you know the difference between the largely misunderstood “high tea” and traditional “afternoon tea?”
A high tea is noted for its hearty, meaty offerings while an
afternoon tea is distinguished by tea sandwiches and dainty foods.

Dining Skills

Do you know what to do if you are being toasted?
The proper way to receive a toast is to smile, enjoy and never drink to yourself.

Business Cards

Do you know that there is an unspoken business card protocol for when and to whom you may give your card?
One example is that junior executives should wait for the senior exec to request their card.